Email for PAIA/POPIA queries: privacy@codeloft.co.za

 

1. Introduction

 

This manual helps you understand what records we hold and how to request access in terms of PAIA, subject to PAIA and POPIA.

 

2. Categories of records

 

Corporate, HR, client/supplier, financial, product/security, and POPIA compliance records (e.g., operator contracts, incident logs).

 

3. Records automatically available

 

This Manual; Privacy Policy; Operator Statement; Sub-processor List; Security Overview.

 

4. How to request access

 

Email privacy@codeloft.co.za with sufficient detail to identify the record. We will provide the prescribed forms/fees and respond per PAIA timelines, considering grounds for refusal and remedies available.

 

5. POPIA

 

See our Privacy Policy for how to request correction/deletion of personal information.